David W. Dawley


60 credit hours">

David W. Dawley


60 credit hours, United States Military Academy, West Point, NY

Raymond James Corporate - Assessment and Selection (LD1013), Company Policies, Practices and Procedures (LD1000), Interviewing (LD1004), Performance Appraisals (LD1007), Progressive Discipline (LD1008), 7 Habits of Effective People Workshop

Sun Microsystems Training – Performance Monitoring and Tuning; Sun Systems Fault Analysis Workshop (ST-350), Storage Management (ES210), SA-286., Solaris Administration I (SA-237), NIS+ Administration (SA-385)

Computer Associates Unicenter Training – Unicenter Core Concepts (UT200), Administration and Implementation (UT220), Implementing Workload Management (UT245)


With 18 years experience on numerous hardware and software platforms in solving problems and developing applications, I can go from system to system with minimum training time and allows me to bring new insight to a project. I become an immediate asset as soon as I am brought onto a project. I am looking for a challenging position where I can bring my considerable talents and experience to bear to solve problems and create solutions in a team oriented environment. I run multiple systems w/multiple operating systems at home to keep current on hardware, software, and operating system trends


Eagle Asset Management, (St. Petersburg, FL) - A $50 million, 125 employee financial asset management firm with 15,000 accounts accounting for $6 billion in assets under management. Eagle is a wholly owned subsidiary of Raymond James Financial.

Vice President, Information Technology Operations (January 2000 – Present)

Computer Operations Manager (May 1998 – January 2000)

Systems Analyst/Programmer (May 1997-May 1998)

        Provided initial setup and training for Front Page 2000, oversaw the continued expansion of our IT-Ops procedures pages; initial setup of the Eagle Operations website.

        Created simple process to create web versions of all status reports and publish them automatically.

        Executed the conversion of the nightly batch processing and all operation functions from a single IM2/Sequent to multiple GIM2/Sun Solaris systems. All Eagle batch processing is done without a night operator since April 2000.  Cut total work hours for Operations area by 50% while maintaining 24-hour support.

        Initial programming that allowed Eagle to pull prices from RJ’s feed and reduced the amount of pricing information we receive and pay for from outside firms by 60%.

        Tracked vendor support issues allowing Eagle to hold the vendors to their commitments.

        Conducted and documented all Y2K issues for Eagle-IT. Systems and software certified Y2K compliant by September 1999. Zero Y2K issues on any in-house systems.

        Designed, implemented and maintained workload management in Unicenter from December 1999 to present. I am a founding member and current Vice-President of the Unicenter TNG users group for Florida and a Reference Client.

        Primary Business Contingency Planning (BCP) representative for Eagle-IT. Disaster Recovery duties included setting up maintaining multiple systems in multiple locations. Participated in every BCP test in Ocala, FL and Detroit, MI from 1997 to present.

        Participated on the Raymond James Financial Windows XP evaluation team and Raymond James Financial Windows CE based handheld evaluation team.

        Developed processes to track the entire history of the SIS matching process transaction to cut the average turnaround time for error notification by 80%.

 Eagle Asset Management, (St. Petersburg, FL) - A $50 million, 125 employee financial asset management firm with 15,000 accounts accounting for $6 billion in assets under management. Eagle is a wholly owned subsidiary of Raymond James Financial.

Independent Contractor (December 1996–May 1997)

        Performed duties as Day Operations Manager.

        Reorganized computer room to improve efficiency.

        Prototyped World Wide Web site with connections to Informix database in 2 days from scratch.

        Conducted site survey of all hardware and software in use at Eagle Asset Management.

Romac International, Inc.: 120 West Hyde Park Place, Suite 200, Tampa, FL, 33606, Contract Programmer/Analyst

Independent Contractor (October 1996–November 1996)

        Worked on numerous Informix program modules. The majority of work was bug fixes on reports or changes/additions to the functionality of existing modules. A few of the programs were new requirements.

        Worked on a "laundry list" of pending requests.

Paging Networks, Inc. (PageNet): 4965 Preston Park Boulevard, Plano, TX, 75093

Contract Programmer/Analyst, MCI Reconciliation Project (March 1996–August 1996)

         Worked as a team member on the PageNet/MCI Database Reconciliation project.

        Converted and imported MCI flat data files into PageNet’s Informix database and reconcile differences between the data and do a thorough analysis of the results. Turnaround time for the entire process dropped from about 10 workdays down to 4 workdays.

        Reconciled data was then used by the Conversion teams at PageNet and MCI to move to new platforms and resolve billing differences, netting PageNet approximately $2 million for services rendered.

Page & Addison, P.C. Attorneys &Counselors: 15770 Dallas Parkway, Suite 500, Dallas, TX 75248,

Computer Systems Analyst (September 1992 to June 1995)

        Co-designed the communications, networking and server configuration used by ClubNet to connect up to 300 simultaneous internet-style (PPP) connections allowing for expansion up to 1600 simultaneous users within the first year of implementation. System included full package of internet World Wide Web services to include http, nntp, ftp, archie, wais, and telnet clients and servers.

        Responsible for all operations and maintenance of the firm's Arix 850 and Arix 825 computer systems, Intel-based personal computers, phone systems, data lines, terminals, printers and fax machines.

        Designed new computer room and oversaw computer and telephone systems during firm's move in June 1993 with zero system downtime

        Helped make changes to billing cycle routine that cut the first run time in half and allowed the billing professionals to edit their own time and expense entries directly.

        Developed a system to allow the firm's License & Permits division to track more than 1,000 permits and licenses more accurately while requiring less time. Estimated time savings is 250 man-hours per year for 4 hours of my time.

        Maintain database containing 150 tables tracking 4600 clients, 70,000 files and 320,000+ documents from 1987 to 1997

 United States Air Force October 1989 to September 1992:

Detachment 42, Sacramento Air Logistics Command, Norton AFB, CA Assistant Systems Manager, Top Secret/SBI required.

Responsible for the daily operation of the Data General MV10000, MV15000T, MV40000 HA/2 computer systems.

        Install and maintain data networks and all communications connections between all systems.

        Diagnose and resolve hardware and software problems.

        Critical team member in the installation of $1.5 million in computer hardware and software upgrades without ANY customer downtime.

        Personal computer monitor responsible for maintaining all aspects of hardware and software management for over two dozen personal computers.

 2111th Communications Squadron, HQ Electronic Security Command (HQ ESC), Kelly AFB, TX

Non-Commissioned Officer In Charge (NCOIC), Telecommunications Training, Top Secret/SBI. Also performed duties as an operator, shift supervisor, NCOIC Methods and Results (M&R) in the HQ ESC Telecommunications Center – (October 1985 to October 89)

        Responsible for the development and management of communications-computer training of 120 operations personnel and developed software to automatically track the training status of all personnel.

        Automated all functions of the message distribution center, service section, and message filing sections of the TCC greatly reducing paperwork and improving information access.

        Estimated time savings to ESC telecommunications centers worldwide is 3900 man-hours per month. The majority of software was written on off-duty time.

 6920th Electronic Security Group, Misawa Air Base, Japan

Computer Operations Specialist - Top Secret/SCI required - (April 1984 to October 1985):

        Performed duties as a computer operator.

        Set-up and operate site-unique Sperry 90/30 (later a 90/40) computer system. Analyze and correct machine stops and malfunctions.

        Initiated, designed, and implemented task breakdown guides for all programs. Information was shared with San Vito Air Station, Italy to facilitate their upgrade to the 90/40.

        Received commendation for automating the Alpha Locator Roster for U.S. Naval Security Group Activity on the WANG OIS.

        Wrote the training package used to train all incoming operations personnel.

  Technical Experience

        Hardware: Sun Enterprise E4500, Sun Enterprise E4000, Sun Enterprise E450, Sun Enterprise E250, Sun Ultra 10, Xerox 4890 enterprise printer, Xerox 4850 enterprise printer, Sequent S70, Sequent S20, Data General MV10000, MV15000T, MV40000 HA/2, Arix 850 and Arix 825, Sperry 90/30, Sperry 90/40, WANG OIS, IBM Compatible/Apple Macintosh/Linux workstations

        Software/Operating Systems: Solaris 5/67/8, Dynix, Ultrix, UnixWare, SCO Unix, XENIX, Linux, AOS/VS, AOS/VS II, MS DOS 2-7, MS Windows 286/3/2000/CE/NT/XP Professional, Outlook 97-2002, MS Office XP Developer, Front Page 95-2002, Informix SQL/4GL 4-9, CA-Unicenter

Functional Expertise

        Enterprise Management

        System Administration

        Financial Services

        Corporate Law

        Logistic Support


        Local Area Networks/Metro Area Networks/Wide Area Networks

        Web Site Management

        Production Control

        Operation Management



I am married with no children at home. Good health. Avid NASCAR and NFL fan. I am a charter member of the Chrysler 300M Enthusiasts Club and serve on the Board of Directors. I am a founding member and charter director for the Raymond James Optimist Club. I am also a United Way’s Captain’s Club member for the Tampa Bay area.


Professional Achievements/Awards

        Honorable Discharge, US Army, United States Military Academy, West Point, NY (1980-1982)

        Letter of Commendation from Commander, US Naval Group Activity, Misawa AB, JA (1984)

        Selected as Professional Performer during Management Effectiveness Inspection (1985)

        Air Force Achievement Medal (1985)

        John Levitow Award (Top Graduate) NCO Preparatory Course (1986)

        Member, US Air Force Outstanding Unit (1984/1985/1987)

        Selected as Professional Performer during Management Effectiveness Inspection (1988)

        James C. Swindell Gold Medal Award - Top Communications expert in the Electronic Security Command Worldwide - 1988

        2111th Communications Squadron Non-Commissioned Office of the Year -1988

        Air Force Commendation Medal (1990)

        Detachment 42, NCO of the Quarter (1992)

        Air Force Commendation Medal [First Oak Leaf] (1992)

        Member, Department of Defense Joint Service Meritorious Unit (1992)

        Honorable Discharge, US Air Force (1984-1992)

Copyright 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001,

2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009

David W. Dawley

1992-2009 pAwesome Productions, LLC

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